Managed by residents, for residents

High-Quality Housing & Resident-Led Management

Redbrick TMO is a resident-led organisation dedicated to managing and maintaining the Redbrick Estate to the highest possible standard.
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Access the resident portal to manage your account online.
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Out-of-hours guidance for handling urgent leaks or lockouts.

Emergency contact line (out of hours) for Islington Council

0800 694 3344

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Projects Completed

Home, Managed by Neighbors

A Community Run by the People Who Live Here

Redbrick TMO is a resident-led organisation rather than an external management body. We believe that estate management is most effective when overseen by the people who live here. Our objective is to manage and maintain the Redbrick Estate to the highest possible standard, ensuring good governance, financial responsibility and fair treatment for all residents.
Governed by an elected board of residents who live on the estate.
Committed to monitoring and maintaining housing units and common areas to defined service standards.
Focused on promoting residents’ interests with the Council and local decision-makers.

Housing Quality & Repairs

Our service is straightforward and responsive, ensuring all reported repairs and maintenance within our housing units are handled efficiently within our defined service timeframes.

Estate & Environmental Care

We check common areas daily, clearing rubbish and graffiti swiftly while actively developing and maintaining our communal gardens and green spaces.

Good Governance

We operate transparently, accountably and fairly. Redbrick TMO is led by an elected group of residents, ensuring everyone can participate in decisions impacting the estate.
Our Objectives and Commitments

Providing Quality Housing and Responsible Governance

Redbrick TMO is dedicated to managing and maintaining the estate to a high standard while fostering community well-being and active participation. By remaining resident-led and transparent, we ensure that the financial resources and operational decisions of the TMO are always aligned with the best interests of the estate.

From the daily maintenance of our common areas and communal gardens to the efficiency of our repair services, our focus is to deliver high-quality, cost-effective services that support the inclusion and flourishing of all residents.

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Satisfied Clients

Core Services

Defined Standards for Our Housing and Estate

Redbrick TMO provides a range of essential services to maintain the estate to a high standard. We publish a clear list of the services the TMO provides alongside the service standards and timeframes residents can expect.

Housing Quality & Repairs

We deliver a responsive and straightforward service to ensure all housing units and common areas are maintained to high standards.

Estate & Environmental Care

We check common areas daily, clear rubbish and graffiti swiftly, and develop communal gardens and green spaces.

Contact the Estate Office

Please contact the TMO office to raise a housing query, view local policies or find out how to participate in estate decisions.

Community Participation

We organise regular community events and provide a warm welcome to new residents with guidance on how to participate in estate life.

Access to Information

Our office team provides direct assistance with housing queries, ensuring all residents have access to TMO policies, information and updates.
Our Resident-Led Governance

Operational Framework

An accountable, transparent structure to manage and maintain the estate together.

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Resident Reporting

Residents submit repair requests or highlight estate maintenance issues directly to the TMO office in accordance with our published service standards.

02

Operational Management

The TMO team monitors operational performance, schedules works within defined timeframes, and ensures contractors deliver value-for-money.

03

Board Oversight

The elected resident board reviews operational performance, budgets and major estate plans during scheduled meetings to ensure compliance with our defined governance.

General Enquiries, Support Services, and Information Access

Emergency contact line (out of hours) for Islington Council

0800 694 3344

Redbrick Team

Meet Our Board

Lee Husband

Redbrick Chair

George Baddeley

V-Chair

Tom Harris

Treasurer

Shirley Pollaya

Secretary

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Contact the TMO Office

Enquiries and Information Access

The TMO team is available at the Estate Office or online to handle resident matters. Please contact us regarding housing management, maintenance requests, tenancy queries or to find out how to participate in local decision-making.