Discover the Story Behind Redbrick
About Redbrick TMO & The Redbrick Estate
TMO stands for Tenant Management Organisation, a registered non-profit organisation set up and run by residents to manage the services and facilities on our estate, which would otherwise be managed by the local council.
Located on the northern edge of the City of London within the Borough of Islington, at the corner of Bath Street and Old Street, Redbrick Estate was built in the late 1970s by the Greater London Council and later transferred to the London Borough of Islington. The estate comprises 112 flats across three buildings: 36 flats in Bartholomew Court, 46 in Steadman Court, and 30 in Vickery Court. Currently, Redbrick Estate includes a mix of private leasehold and council-rented accommodations.
Redbrick Estate is managed by a Tenant Management Organisation (TMO) run by resident volunteers. Every resident over the age of 18 has the right to become a member of the TMO. To join and have a say in how the estate is managed, residents can contact the TMO office.The Redbrick TMO office is located within the Vibast Centre, situated on the estate. The centre is just off Old Street, on the left side before entering Steadman Court.
The purpose of the TMO is to provide quality services and improve the standard of living on the estate, including repairs, caretaking, cleanliness, and grounds maintenance. We are committed to offering fair and equal services to all residents, regardless of race, colour, religion, marital status, gender, sexual orientation, age, or disability. All personal information is kept confidential.
TMO Governance & Statutory Documents
Redbrick TMO operates under a defined legal and regulatory framework to ensure total transparency, accountability, and good governance. All residents have statutory access to the governing rules, operational policies, and service standards of the organisation.
Below you can access and download the official constitutional documents and resident guidance manuals for the Redbrick Estate.
Constitution and Statutory Rules
The official legal framework, constitutional bylaws, and regulatory rules governing the administration, board elections, and financial accountability of Redbrick Tenant Management Organisation.
Resident Guidance & Operational Handbooks
A comprehensive operational guide for all estate residents. This handbook outlines estate office hours, repair allocation processes, cleaning schedules, service standards, and essential community contact information.
Mission Statement
Redbrick TMO’s mission is to manage and maintain the Redbrick Estate to the highest possible standard and to foster a thriving and inclusive community amongst our diverse group of residents.
We are led by an elected group of residents and encourage everyone who lives here to participate in democratic decision making about our future.
We are committed to delivering a friendly, responsive and straightforward service, providing high quality housing and acting responsibly with good governance.
Redbrick TMO Aims
Community Wellbeing and Active Participation
To foster a sense of community and active participation, supporting the inclusion and flourishing of residents with a diverse set of needs and preferences.
Sustainable Living and Environmental Responsibility
To maintain the estate to a high standard, promoting sustainability and environmental responsibility.
Housing Quality and Repairs
To provide a friendly, responsive and straightforward service to residents, ensuring all housing units and common areas are maintained to high standards.
Financial Responsibility
To deliver high-quality services in a well-managed and cost-effective manner, ensuring financial viability.
Good Governance
To operate transparently, accountably and fairly, following our defined governance; to make sure all residents have access to information and are enabled to participate in decisions impacting the estate.
What The TMO Will Focus To Do
Housing Quality and Repairs
- Provide a warm welcome to new residents, with guidance on how to participate in estate life
- Keep residents updated via a TMO website and email mailing lists
Sustainable Living and Environmental Responsibility
- Check common areas daily and clear rubbish and graffiti swiftly.
Housing Quality and Repairs
- Maintain a published list of the services the TMO provides to residents and the service standards and time frames they can expect.
- Promote residents’ (diverse) interests with the Council and other local decision-makers.
Financial Responsibility
- Monitor and manage the operational performance and value-for-money of the TMO, its contractors and the Council
- Maintain a plan for the use of TMO financial resources aligned with its aims, including an annual budget and longer-term plan for reserves and surplus.
- Put in place appropriate mitigation plans and/or insurance for risks that may impact the TMO and the service it provides to residents
Good Governance
- Hold AGMs at least once a year and board meetings at a minimum of 6 times a year.
- Publish an annual report on achievements, challenges, and financials.
- Publish all TMO policies online and make them available in the office.
General Enquiries, Support Services, and Information Access
Being a Considerate Neighbour
Anti-Social Behaviour
If you observe unusual activity on the estate, please report it. Do not assume someone else will do it.
Where to Report Anti-Social Behaviour (ASB):
What to Expect After Making a Report :
Call 101 for:
Call 999 for:
Local History
Redbrick Estate and the broader St Luke’s Estate on Old Street (EC1V) were built on the exact site formerly occupied by St Luke’s Hospital for Lunatics.