Discover the Story Behind Redbrick
Mission Statement
Redbrick TMO’s mission is to manage and maintain the Redbrick Estate to the highest possible standard and to foster a thriving and inclusive community amongst our diverse group of residents.
We are led by an elected group of residents and encourage everyone who lives here to participate in democratic decision making about our future.
We are committed to delivering a friendly, responsive and straightforward service, providing high quality housing and acting responsibly with good governance.
Redbrick TMO Aims
Community Wellbeing and Active Participation
To foster a sense of community and active participation, supporting the inclusion and flourishing of residents with a diverse set of needs and preferences.
Sustainable Living and Environmental Responsibility
To maintain the estate to a high standard, promoting sustainability and environmental responsibility.
Housing Quality and Repairs
To provide a friendly, responsive and straightforward service to residents, ensuring all housing units and common areas are maintained to high standards.
Financial Responsibility
To deliver high-quality services in a well-managed and cost-effective manner, ensuring financial viability.
Good Governance
To operate transparently, accountably and fairly, following our defined governance; to make sure all residents have access to information and are enabled to participate in decisions impacting the estate.
What The TMO Will Focus To Do
Housing Quality and Repairs
- Organize regular community events
- Provide a warm welcome to new residents, with guidance on how to participate in estate life
- Keep residents updated via a TMO website and email mailing lists
Sustainable Living and Environmental Responsibility
- Check common areas daily and clear rubbish and graffiti swiftly.
- Promote the efficient use of energy and natural resources around the estate.
- Develop and maintain communal gardens, and green spaces.
Housing Quality and Repairs
- Maintain a published list of the services the TMO provides to residents and the service standards and time frames they can expect.
- Promote residents’ (diverse) interests with the Council and other local decision-makers.
Financial Responsibility
- Monitor and manage the operational performance and value-for-money of the TMO, its contractors and the Council
- Maintain a plan for the use of TMO financial resources aligned with its aims, including an annual budget and longer-term plan for reserves and surplus.
- Put in place appropriate mitigation plans and/or insurance for risks that may impact the TMO and the service it provides to residents
Good Governance
- Hold AGMs at least once a year and board meetings at a minimum of 6 times a year.
- Publish an annual report on achievements, challenges, and financials.
- Publish all TMO policies online and make them available in the office.